ONLINE TRAINING FOR

WORKPLACE VIOLENCE PREVENTION

For Chick-fil-A corporate-owned restaurants

 

train your entire RESTAURANT AT NO COST

Available in English with Spanish captions.

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your training includes

A 30-minute course consisting of short video lessons followed by simple quizzes to ensure attention and retention.

  1. Situational Awareness

    Understanding how to remain aware, what elements to monitor in your immediate environment, and the common barriers to remaining situationally aware.

  2. Verbal De-Escalation Techniques

    The skills and confidence that employees need to defuse a conflict with calm professionalism and high level of customer service.

  3. Scenario-Based De-Escalation

    Covers the most common conflicts in food service environments, as specified by Chick-fil-A corporate.

  4. Interactions With the Homeless

    A short chapter on how to approach these situations with “effective empathy” for safe, respectful, and goal-oriented outcomes.

  5. Active Shooter Preparedness

    Active Shooter Preparedness: a concise, practical, and memorable primer on Run-Hide-Fight without gore or scare tactics.
Situational Awareness
Verbal De-escalation Techniques
Surviving an active shooter event: Run, Hide, Fight & more

what you’ll get

  • Your team will learn how to prevent, manage, and survive any type of workplace violence.
  • It’s fast-paced, informative, and educates without gore or scare tactics.
  • Each team member can access the course 24/7 from any internet-enabled device and start, stop, and resume as their schedule permits.
  • The course can be revisited throughout the year to keep the lessons top-of-mind.
  • You will receive English with Spanish subtitles.

how it works

  • Covers unlimited users at your store(s); train your existing team plus new hires as they arrive. 
  • Completion reports will be available on a quarterly basis.
  • You will receive a confirmation email with simple access instructions that you can distribute to your team.
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Watch this one-minute overview

Approved by Chick-fil-A, Inc.

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LEARN FROM THE BEST MINDS IN THE SECURITY INDUSTRY

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FREQUENTLY ASKED QUESTIONS

  • What email address can I use to place my order?
    Corporate-owned restaurant operators must use a @cfacorp.com email.

  • How do my team members start the training?
    After you place your order via this page, you will receive an email confirmation from support@tpopllc.com, which will be sent to the email you used to place your order. The email confirmation will include a unique access link which you will give to your team members along with the instructions provided. Each team member will click the link, set up their own account using an email address and password of their choice, take the training, and receive a certificate when they complete the course.

  • What if a team member does not have an email account?
    Users must have an email address in order to access the training. Most people who own a smartphone also have an email address. Free email accounts are available from Gmail, Yahoo, Microsoft, and many other sources.

  • Can I use my order for multiple restaurants?
    No. Each confirmation email contains a unique access link for a single restaurant and should only be provided to the team members from that specific restaurant. Usage is tracked for reporting purposes.


    If you are obtaining training for multiple restaurants, please place a separate order for each one.     Note: if you have more than five restaurants, please contact support@tpopllc.com and we will help you place your order.

  • What if I did not receive my email following my purchase?
    The automated email should arrive within minutes. If not, please check your spam or junk folder. The email comes from support@tpopllc.com and is sent to the email address you used to place your order.

  • Can I use the same email for multiple restaurant purchases?
    Yes. Simply place additional orders from this page and follow the same process each time.

  • How long is my license valid?
    Each license remains in effect for one calendar year from the date of purchase. It will automatically discontinue on that anniversary. If you have team members in the midst of their training on that date, their progress may be lost.

  • How many team members can I train with one license?
    Each license is good for an unlimited number of team members at one location. That means that the same access link can be given to new team members as they are hired. It also means that the training can be given to the same team members multiple times during the year if you wish.

  • Do team members have to take the training all in one sitting?
    No, they can stop anytime and resume where they left off. If they close their browser window, they can always get back to the website at http://cfa.tpoptraining.com. They may have to login again by using the same email address and password they used when creating their account.

  • How do I track my team’s progress?
    Progress reports will be emailed to you on a quarterly basis. If you have an immediate need for a completion report, please contact support@tpopllc.com.

support

Please contact us at support@tpopllc.com